Information we collect

We use Google Analytics cookies for our website and use the Google Analytics service, which in turn is activated through our use of Google Tag Manager. We may monitor your engagement data which is collected through Google Analytics, including but not limited to what pages on our website you have visited, time of engagement on our website, and your overall user activity. Google Analytics also gets information such as your IP address, but this IP address is anonymized before it is stored to prevent it from becoming personally identifiable information. Google Analytics may also collect other information, including operating system, device type and a ClientID, which is an anonymous ID that does not in itself provide any personally identifiable information about you. You can get more information about how Google as well as Google Analytics uses data at https://www.google.com/policies/privacy/partners/. You can choose to stop providing information to Google Analytics through installing the Google Analytics Opt-out Browser Add-on, which can be found at https://tools.google.com/dlpage/gaoptout. Google Tag Manager collects data about the analytics tags that we fire, but this does not include data that could be connected to a person. Google Tag Manager itself has a section on data privacy and security: https://support.google.com/tagmanager/answer/9323295?hl=en

We embed a YouTube video in our application. We do utilize the privacy-enhanced mode for this video. However, YouTube does collect cookies once you click play on this video, as well as stores a unique device identifier through your browser's Local Storage. By using our site, you consent to this collection of data and agree to the privacy policies set forth by Google at https://policies.google.com/privacy?hl=en-US as well as YouTube's terms of service at https://www.youtube.com/static?template=terms.

We use cookies to see if you viewed our onboarding tutorial for ChordHelper. This is so that you won't be presented with the tutorial every time you visit our site, which we hope will improve your user experience.

We use Hotjar on our site to monitor user data. We use Hotjar to gather more information on how users spend their time on our website and what actions they choose to take. Hotjar uses cookies and other technologies to gather information on users. Data collected include your de-identified IP address, device and browser information, country, language, and email---however, we will only collect your email if you voluntarily choose to provide it in the feedback form. More information about privacy as it relates to Hotjar can be found in the 'About Hotjar' section at: https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjaras well as their Privacy page at https://www.hotjar.com/privacy/.

Information we share

Due to our usage of the Google Analytics service, we may share with Google information including but not limited to your IP address, which is anonymized before storage as outlined above, device type, operating system, and a ClientID, which is an anonymous ID as also stated above. We may also share your engagement data with Google, including but not limited to the pages on our website you have visited, time of engagement on our website, and your overall user activity. You can get more information about how Google as well as Google Analytics uses data at https://www.google.com/policies/privacy/partners/. Once again, you can choose to stop sharing information to Google Analytics through the Google Analytics Opt-out Browser Add-on, found at https://tools.google.com/dlpage/gaoptout. We share with Google Tag Manager data about the analytics tags that we fire, but this does not include data that could be connected to a person. Google Tag Manager itself has a section on data privacy and security: https://support.google.com/tagmanager/answer/9323295?hl=en. We may disclose aggregate data that we collect to third parties or to the general public about groups of our users or all of our users, which is data that contains no information that would allow a person to be personally identified in any way. This data includes, but is not limited to, the total number of users on our site for a given time period or the total number of users interacting with an event for a given time period. We reserve the right to use this aggregate data in any way.

We embed a YouTube video in our application. We do utilize the privacy-enhanced mode for this video. However, we may share data with Google and YouTube as a result of our use of this video. As stated earlier, YouTube does collect cookies once you click play on this video, as well as stores a unique device identifier through your browser's Local Storage. By using our site, you consent to this collection of data and agree to the privacy policies set forth by Google at https://policies.google.com/privacy?hl=en-US as well as YouTube's terms of service at https://www.youtube.com/static?template=terms.

We use Hotjar on our site to monitor user data. Hotjar uses cookies and other technologies to gather information on users. Hotjar may collect your de-identified IP address, device and browser information, country, language, and email---however, Hotjar will only collect your email if you voluntarily provide it in the feedback form. More information about privacy as it relates to Hotjar can be found in the 'About Hotjar' section at: https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjaras well as their Privacy page at https://www.hotjar.com/privacy/. Hotjar can not sell any data collected on our behalf.

How we use this information

We use the information provided to us through Google Analytics to learn how to improve our product to be more helpful to our users, as well as to develop strategies to reach more users. We may use aggregate data for these same purposes as well, and we may also use it additionally for marketing and promotional purposes. We use the embed video to provide essential information about how to use our website. We use cookies to see if you viewed our onboarding tutorial, as we don't want you as a user to see the tutorial every time you visit the site. This is just to improve your user experience and make using our site more pleasant for you. We use Hotjar to understand how users interact with our website and to improve our user experience. Hotjar helps us gather more information on how users spend their time on our website and what actions they choose to take.

Links to other sites

If you access any links to other sites contained in our website, you understand that when accessing those sites, you are subject to the rules of the privacy policies for those sites rather than our privacy policy.

Changes to this privacy policy

This privacy policy is active as of 12/25/2021. If we make any changes to this privacy policy, it will be updated here on this website. For any inquiries about this privacy policy, please contact contactchordhelper@gmail.com with any questions.